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Enabling Debug Logging

What is Debug Logging?

Debug Logging helps capture detailed information for troubleshooting issues in HighByte Intelligence Hub.

Enabling Debug Logging

To enable Debug Logging:

  1. Go to Settings.

  2. Toggle Enable Audit Events to On.

  3. Set a Max File Size (MB) — up to 1000 MB.

  4. Choose a Debug Logging level.
    Not sure which to pick? Use All for the most complete logs.

  5. Click View next to Debug Log to access and download the captured logs. 

Screenshot 2025-08-05 101959

 

Notes on Usage

  • Debug Logging is not retroactive. You must hit the issue after enabling debug logging for it to appear in the logs.

  • Debug Logging is especially useful when troubleshooting SQL connection or query issues, where additional details can help pinpoint the root cause.